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Privacy Policy

Last updated: March 22, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Application refers to HolieMood, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Awuah Labs LLC, 522 W Riverside Ave Ste N Spokane, WA 99201-0581 United States.
  • Country refers to: Washington, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Health and wellness data means information relating to your mood, stress, emotional state, wellbeing, or similar topics that You provide in the Application or that We derive from Your use of wellbeing-related features, as described in the section Health and wellness data below.
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Health and wellness data

HolieMood includes features that can process information about Your mood, emotions, and wellbeing. Depending on how You use the Application, the Application may access, collect, store, or process the following categories of health and wellness data (in addition to Personal Data and Usage Data described above). How that happens—and whether We can read it on Our servers—differs by feature; see Encryption and what We can read below.

Category Examples of what this may include How it is used
Mood and emotional state Mood selections, labels, ratings, or similar inputs You provide for tracking or emotional scripture matching (including optional short notes if a feature lets You add them) To run mood tracking, match verses and content to the state You indicate, and show You history inside the app where the feature provides it
Journal entries Private journal content You write in the journal section Encrypted so that the Company cannot read the plaintext of Your entries; used only so You can view and manage Your journal on Your devices
Favorited AI responses AI replies You choose to save as favorites Stored encrypted so that the Company cannot read the plaintext; used only so You can keep and reopen those favorites in the app
Other saved study content For example favorite verses or similar items You save outside the journal or favorited-AI flows To store and display those saves in the Application as You expect
Guided breathwork / mindfulness-style activity Session or feature usage tied to breathwork (e.g., that You started or completed a session), preferences You set in the app To deliver guided breathwork, remember Your preferences, and improve those features
AI companion session messages Things You type in the AI chat during an active session, which may mention feelings, stress, faith questions, or personal situations Not stored in Our databases. Messages exist only on Your device for the active session and are removed when the session ends; We do not keep chat history on Our servers after that. A prompt may be sent to an AI Service Provider only to generate a reply for that request; We do not retain that conversation in Our systems afterward

We use health and wellness data only to provide, maintain, secure, and improve the Application and its features, to communicate with You about the Service where appropriate, and to meet legal obligations. We do not sell health or wellness data. We do not use this data to provide medical advice, diagnosis, or treatment; HolieMood is not a substitute for professional medical or mental health care.

Encryption and what We can read: Journal entries and favorited AI responses are protected with encryption so that We cannot access or read their contents on Our end—they are for Your use inside the app only. AI chat messages are not saved to Our databases; they live on Your device for the session and then are gone from a storage perspective on Our side as described above. Other items (such as mood selections, account data, usage or diagnostic data, or ciphertext blobs We cannot decrypt) may still be processed or hosted as needed to run the Service.

Third parties and processing: We use Service Providers (for example cloud hosting, databases, analytics, crash reporting, authentication, payment processors, and—during an active AI request—model providers) where needed to operate the Application. We do not provide those providers with readable journal or favorited-AI content in plaintext. For AI replies, only what is necessary to fulfill the current request may be processed by the model provider for that moment, consistent with the session behavior above. Other processing follows Our agreements and applicable law.

Platform health services: The Application does not read from or write to Apple Health, Google Health Connect, or other similar platform-level health or fitness databases. Health and wellness data is limited to what You provide or generate inside HolieMood as described in the table above.

Use of Your Personal Data

The Company may use Personal Data (including health and wellness data where applicable) for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service and to operate mood tracking, emotional matching, breathwork, saved journey features, and AI-powered features You choose to use.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

Security

We implement industry-standard security measures to protect your data:

  • End-to-end encryption
  • Regular security audits
  • Secure data storage
  • Access controls and authentication

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share Your personal information (including health and wellness data, only as needed to provide the Service) in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to host data, monitor and analyze the use of our Service, process payments, send communications, and perform other processing described in this Privacy Policy. We do not share the readable contents of Your encrypted journal or encrypted favorited AI responses with Service Providers as plaintext. AI chat is not retained in Our databases after a session; any prompt sent to a model provider is for that request only, as described under Health and wellness data.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With law enforcement: Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Your Privacy Rights

You have the right to:

  • Access your data: Request copies of your personal data
  • Request data deletion: Request that we erase your personal data
  • Modify your information: Request that we correct any information you believe is inaccurate
  • Export your data: Request a copy of your data in a portable format
  • Restrict processing: Request that we restrict the processing of your personal data
  • Object to processing: Object to our processing of your personal data

Account and Data Deletion

You have the right to request deletion of your data or your entire account:

Data Deletion (Keep Account Active)

  • Visit our Delete Data page for detailed instructions
  • Email us at support@holiemood.com with your data deletion request
  • Specify which types of data you want deleted while keeping your account active
  • Your account remains functional for future use

Complete Account Deletion

  • Visit our Delete Account page for detailed instructions
  • Email us at support@holiemood.com with your account deletion request
  • Include your account email address and confirm your identity
  • Your entire account and all associated data will be permanently deleted

Both processes are permanent and cannot be undone once completed.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Email: support@holiemood.com Address: Awuah Labs LLC, 522 W Riverside Ave Ste N, Spokane, WA 99201-0581, United States